Entrepreneurship Hubs reSET and Upward Hartford Collaborate to Grow City’s Startup, Innovation Scene

ewalsh • May 14, 2018

For full Hartford Business Journal coverage and related content, please click here.

By John Stearns


Ojala Naeem, managing director of reSET in Hartford’s Parkville neighborhood, said the organization’s programs and services appeal to a wide audience.

ReSET — a staple of the Hartford coworking and business mentoring and accelerator scene for entrepreneurs since it first opened a physical space in 2013 — has had to share the entrepreneurial startup stage since the larger Upward Hartford opened downtown in mid-2017 with a high-profile location and investors.

But even though they play in the same sandbox of attracting and helping grow innovative startups, the two organizations espouse cooperation over competition for the greater good of trying to build Hartford’s confidence and reputation as a fledgling hotbed of startup activity.

In fact, reSET held its holiday party in December with Upward Hartford’s, aiming to connect entrepreneurs and exploit each group’s contacts as much as possible.

“We’re also promoting their events and vice-versa, making sure we’re there to support (them) in whatever way we can,” said Ojala Naeem, managing director of reSET, coming off its latest Venture Showcase May 10 highlighting the top eight startups that emerged from its 2018 Impact Accelerator program. The top three, chosen by judges, won investments after pitching their business models to an audience of founders, investors, and community and corporate stakeholders.

“At the end of the day, we want this (entrepreneurial) ecosystem to be better,” Naeem said. “We want Upward Hartford to succeed because if Upward Hartford doesn’t succeed, it’s going to set the entrepreneurial ecosystem behind. Same thing with us, if reSET weren’t to succeed, it would set the entrepreneurial ecosystem behind for Upward Hartford.”

Upward Hartford’s New York-based founder and CEO, Shana Schlossberg, said the two definitely are not competitors.”

We’re very good friends with Ojala,” Schlossberg said, noting that a company in Upward Hartford’s coworking space from Israel was in reSET’s accelerator program earlier this year. She also introduced a reSET company needing insurance contacts to those people at Upward Hartford.”

So there is a lot of collaboration and I believe there will be more,” she said.

The two also are working to address what Schlossberg called Hartford “pain points,” the need to strengthen and grow the angel investor network to keep promising startups from seeking money in markets like Boston or New York and relocating there instead.”

If the small companies do not get proper funding, then most of them will die or they will leave,” she said, noting she and Naeem have discussed the need to “pitch portfolios” to investors and broadcast that there’s not one good company in Hartford to invest in, but many between respective accelerators. Also, investors’ money can stretch further here than in Boston or New York, she said.

Dual missions

The nonprofit reSET, whose roots were planted in 2007 by Kate Emery of The Walker Group when she transitioned her Farmington company into a social enterprise, emerged later as a social enterprise incubator to help impact-driven businesses, launching business-development programs in its first space on Pratt Street downtown in 2013. It has since moved to the Parkville neighborhood and widened its net to include all startups, many of which also have a public benefit component.”

When we got started, our goal was to really create more social-enterprise activity,” Naeem said. “That being said, we also recognize that Connecticut as a whole is really behind the curve when it comes to entrepreneurship.”

While social enterprise remains in reSET’s DNA, “We said, ‘OK, in order to build a strong and effective social enterprise ecosystem, we need to have a strong and effective entrepreneurial ecosystem to begin with,’ ” Naeem said. Whether one’s a social entrepreneur or not, “Your needs from a business perspective are all the same,” she said, adding there’s no impact without profit.

Coworking is a small share of reSET’s business model, focusing more on programs and services for entrepreneurs — including its business mentoring, internships connecting students with startups, and accelerators — from its 5,900-square-foot, two-floor space in the emerging and eclectic Parkville district.

The for-profit Upward Hartford, occupying 27,453 square feet in the Stilts Building at Church and Main streets, touts significant coworking and networking space, events and, as of early this year, an annual InsurTech Accelerator, part of what’s called Hartford InsurTech Hub, run by London-based Startupbootcamp to bring innovation to the city’s insurance industry and spawn new InsurTech companies and jobs locally.

InsurTech is a key focus of Upward Hartford. The InsurTech Accelerator is funded by grants from CTNext, a quasi-public entity that oversees the state’s new Innovation Places program and which picked InsurTech as a sector to grow. The accelerator also receives matching grants from insurers and others.

Separately, an organic community, InsurTech Hartford, has arisen at Upward Hartford featuring a community of insurance executives and others interested in advancing the sector.

Schlossberg said Upward Hartford, which celebrated its first anniversary May 9, is much more than a collaborative workspace.

“Our mission is to create; we’re an innovation hub,” she said, aiming to help Hartford create a critical mass of innovations similar to those in innovation capitals like Silicon Valley.

“We will do everything that will get us to that goal,” she said. “We’ll do every partnership, every hackathon, we’ll support any startup and every startup that wants to set up, that wants connections.”

Upward Harford and reSET are far from the only startup/incubator/accelerator games in the region or state. Others include:

• UConn’s Technology Incubation Program in Farmington focused on bioscience startups;

• UConn’s Connecticut Center of Entrepreneurship and Innovation;

• The Connecticut Center for Advanced Technology Inc. in East Hartford;

• The Accelerator for Biosciences in Connecticut, a statewide effort.

Jessica Dodge, program manager of CTNext, estimated there are dozens of coworking, accelerator and incubator spaces statewide, including a broad spectrum of university affiliates and private businesses with incubators and accelerators.

“All of those things as a collective whole are really good indicators that something is working,” Dodge said. “There is the need to continue to spark new ideas to support the growing ecosystem of entrepreneurs.

“With the various industry-specific efforts underway to advance bioscience, medical devices and insurance technology, among others, Naeem sees a nice space for reSET.”

I think reSET’s still the only organization that’s catering to a broad industry range of early stage startups,” she said.

For Schlossberg, the more organizations nursing innovation, the better. It makes each stronger and creates a powerful team overall.

Naeem said more entrepreneurs are emerging in the area, in part due to the services and programs geared to them.

“Because there is an increase in talent and caliber of these companies, you’re seeing the need for entities like Upward Hartford and reSET (to) exist, which means there’s plenty to go around,” she said.

February 18, 2025
The Combined Organization Will Amplify Entrepreneurial Impact on Connecticut
By awalsh October 7, 2024
Pitches and Products to be Presented at the Parkville Pop-Up and Pitch Showcase on October 30th
By awalsh September 5, 2024
Sustainable CT Crowdfunding Campaign Launches to Support BBAU 2024, Gathering Innovators and Leaders to Explore Cooperative Economic Principles
By awalsh July 17, 2024
Transform Your Business This Fall: Applications Open for reSET's Retail Incubator and Digital Marketing Mastermind Programs Hartford, CT – July 17, 2024 – reSET, the Hartford-based entrepreneur support organization committed to nurturing businesses with a social mission, is excited to announce that applications are now open for two separate programs designed to help entrepreneurs grow with impact: the Retail Incubator and the Digital Marketing Mastermind. Both programs are set to run this fall, providing invaluable resources and mentorship to early-stage and established entrepreneurs alike. Applications close at midnight on July 21, with classes set to start mid-August and run through October. “Both of these programs were developed because of demand from our alumni and local entrepreneurs,” said Sarah Bodley, Executive Director of reSET. “The Retail Incubator has been popular with Hartford-area founders preparing for fall and holiday markets, or opening their own storefronts. We developed the Digital Marketing Mastermind to help local entrepreneurs build an online business presence and stand out in the online world.” Retail Incubator The Floor-Plan Retail Business Incubator is a partnership between reSET and Hartford-based Breakfast Lunch & Dinner, a community venture-building studio. Now in its fourth year, the program is designed to support product-based businesses in their stages of entrepreneurship. Participants will learn to understand customer needs, define pricing strategies, address key legal and financial topics, all to prepare their businesses for fall and winter markets. Entrepreneurs will gain insights from industry experts, access a supportive community, and receive practical tools to enhance their business acumen. For more information and to apply, please visit https://www.resetco.org/retail-incubator . Digital Marketing Mastermind The Digital Marketing Mastermind is tailored for entrepreneurs who already have a business and are looking to elevate their digital marketing efforts. This program will provide advanced strategies to boost online presence, engage with target audiences, and convert engagement into sales. Participants will learn from seasoned marketing professionals and peers, gaining the knowledge and skills necessary to thrive in the digital marketplace. Entrepreneurs interested in more information on the program and application should visit https://www.resetco.org/digital-marketing-mastermind About reSET reSET is a nonprofit organization in Hartford, CT, whose mission is advancing the social enterprise sector. reSET specializes in social enterprise ― impact-driven business with a double or triple bottom line. In addition to providing coworking space, accelerator, and mentoring programs, reSET aims to inspire innovation and community collaboration and to support entrepreneurs in creating market-based solutions to community challenges. reSET’s goal is to meet entrepreneurs wherever they are in their trajectory and to help them take their businesses to the next level. Visit reSET | Where Great Companies Grow (resetco.org). # # #
By awalsh July 2, 2024
Winning Entrepreneurs Split Over $10,000 in Cash Prizes at the Conclusion of reSET’s Impact Accelerator
By awalsh June 4, 2024
Entrepreneurs to Present their Business Pitches for Over $10,000 in Cash Prizes
By awalsh May 7, 2024
12 Entrepreneurs Successfully Complete reSET’s Food Incubator Program Focus @ reSET on May 1 Showcased the Emerging Food Entrepreneurs in a Focus Group Setting
By awalsh March 26, 2024
Twelve Early Stage Food Companies Engage in reSET’s Two-Month Program to Grow Their Food Businesses
By awalsh March 6, 2024
Ten Businesses Working for Good in Greater Hartford
By awalsh January 8, 2024
Spring Programs Will Support Entrepreneurs Looking to Grow Businesses with Impact
More Posts
Share by: