Startup Provides Messaging Solutions For Nonprofits and Growing Businesses

ewalsh • January 24, 2018

For full Innovation Destination Hartford coverage and related content, please click here.

East Hartford-based SKYWIREme is one of many innovative startups in the 2018 reSET Impact Accelerator. The program is designed for entrepreneurs in the early stages of business development.

SKYWIREme Founder Jeremy Smith told Innovation Destination Hartford about what he hopes to gain from participating in the accelerator.

INNOVATION DESTINATION HARTFORD: When and why did you start your company?

JEREMY SMITH: While volunteering for a non-profit organization in Hartford I observed the challenges and inefficiencies of their communication methods. Talented and committed administrators were spending an inordinate amount of time trying to mobilize volunteers, members, and leadership teams through direct phone calls and email communications. The genesis of SKYWIREme was the desire to solve this problem. The company launched in June 2011.

IDH: How did you develop the business concept?

JEREMY: After completing some market research, I realized that existing services for optimized communications charged rates that made them infeasible for non-profit organizations with restrictive budgets. Some providers required software installation on specific computers owned by their customers. This limited the ability for a team of administrators to manage contact information, group configurations, and communication workload. I decided to design and develop services that supported mobility, ease of use, and effective communication mediums at fixed-price points for the customer.

IDH: Tell us about the services offered by SKYWIREme and what makes them innovative.

JEREMY: SKYWIREme provides easy-to-use group text messaging (open rate of 95% to 98%), voice messaging, and email services through our intuitive website. Customers are not restricted to the physical location of their organization since our service is accessible from a smartphone, tablet, PC, or Mac. We offer these services for a fixed monthly rate and provide unlimited usage for our customers. The services help them keep their audience informed and positively impacts organizational operations.

IDH: Why did you become involved in reSET Impact Accelerator?

JEREMY: I was born in Hartford and raised in Windsor, CT. My objective is to impact the Hartford region in a meaningful way through business growth. The reSET Impact Accelerator has a mission, set of objectives, and strategy that exudes excellence. Excellence is my objective.

IDH: In what ways is your company making a social impact?

JEREMY: SKYWIREme caters to 501(c)(3) non-profit organizations and growing businesses. Our features and roadmap should always align with the communication/messaging needs of these organizations. I believe non-profits focusing on the education, health/wellness, and the development of communities are critical within a regional “nervous system.” In most systems, communication is paramount.



SKYWIREme Founder Jeremy Smith discusses career strategy and entrepreneurship to with class of 2017 graduating seniors at Mount Saint Mary College.

IDH: What has been your biggest challenge as a startup?

JEREMY: Developing a marketing strategy has been the most challenging. Targeting specific digital and social platforms and producing the right content for the platform requires a great deal of testing. We’ve learned a lot over time and continue to improve.

IDH: What resources do you need most to move your company forward?

JEREMY: Networking and connecting with prospective clients and influencers who can refer our services is very high on the list. The disciplined entrepreneurship framework the Impact Accelerator adheres to should harden our strategic plans and operational practices.

IDH: What is the best advice you have given/received?

JEREMY: Given: Commit yourself to learning and, as you strive, maintain perspective.

Received: “Double down on your strengths!” Dr. Fay Cobb Payton, Program Director at the National Science Foundation (NSF) in the Division of Computer and Network Systems.

Learn more about SKYWIREme:

WEBSITE: www.skywireme.com
FACEBOOK:
 /SKYWIREme
INSTAGRAM: 
skywireme
TWITTER:
 @SKYWIREme

By awalsh • September 29, 2026
Program Supports Early-Stage Retail Businesses with $7,000 in Grants Hartford, CT – Tuesday, September 29, 2026 – Reset, the Connecticut-based entrepreneurial support organization committed to advancing impact-driven businesses, is proud to introduce the ten businesses participating in the sixth cohort of the Floor–Plan Retail Incubator this fall. The program equips local founders with the tools to launch, grow, and thrive in today's retail landscape. Thanks to support from the Connecticut Department of Economic and Community Development, each business completing the program will receive a $700 grant to support their business. Save the date: Focus @ Reset: Retail in Real Time The Incubator will culminate in the Focus @ Reset: Retail in Real Time graduation and pop-up market event on Wednesday, November 18 from 5:30-8:00pm at Southern Connecticut State University in New Haven, where the community can meet these entrepreneurs and experience their products firsthand. Get tickets at https://bit.ly/retail26 with the early bird discount of $5 off tickets purchased before November 1. "This cohort is building businesses that infuse care, heritage, and artistry into every product they make, and we’re excited to develop strong local businesses that invest right back into our communities," said Sarah Blecher, Executive Director of Reset. "This group brings the total number of retail businesses supported through the Retail Incubator to 73 since its launch in 2021." "From Puerto Rican pastries to block prints about collective liberation, this cohort shows how many different paths lead to a meaningful retail business," said Ndubisi Okeke, Reset Program Manager. "Our Retail Incubator gets them ready for holiday sales and sustainable operations well beyond this season, building businesses with impact." Comprehensive Support for Connecticut Entrepreneurs The Retail Incubator reflects Reset's commitment to supporting entrepreneurs who are building businesses that create positive community impact. During the 12-week program, participants access experienced mentors, legal and financial support, peer networks, and real-world opportunities to test and refine their business models. The $700 small business grant at the conclusion of the incubator provides additional support to grow their businesses. The Ten Businesses in This Year's Floor–Plan Retail Incubator: Assiah Tea & Wellness , founded by Margo Jones, offers premium loose-leaf teas, handcrafted herbal blends, and curated tea services, combining hospitality, education, and wellness to encourage connection and intentional self-care. Asabodi, created by Melissa Carrasco, is a growing small business offering vegan and plant based skincare products like turmeric sugar scrub, body butters, lotions, African black liquid soap, and scalp stimulator. Dream Fleurs , founded by accessory and web designer Maureen Connelly, is a lifestyle accessory brand inspired by flowers, travel, and historic gardens around the world. Granny's Doggie Treats , is a growing small business created by Claudia Cupe, specializing in quality, homemade dog and cat treats crafted to provide pet parents with wholesome, flavorful options while promoting responsible pet care and supporting the special bond between pets and their families. L&M Desserts , led by owner and head baker Anaïs Esther Nuñez, is a family-operated business bringing authentic Puerto Rican desserts to families, events, and catering clients across Connecticut. NUR the Label , founded by Yasmin Laila, is a contemporary fashion brand reimagining the kaftan through a modern lens, honoring African and Middle Eastern dress traditions with pieces designed for celebrations and everyday expression. Pajareando Press , created by artist, educator, and community organizer Elida Paiz Pineda, creates one-of-a-kind block prints, illustrations, and craft works exploring social justice, collective liberation, and radical joy. Ruby Sampson , founded by Ashley Powdar in 2016 in honor of her grandmother, is an artisan-powered brand based in the U.S. and Guyana that creates silk-lined hair accessories, head wraps, and apparel on a mission to close the grooming gap for natural hair textures. Trinkky Trinkks , founded by performer and choreographer Cristal Coleman, is a specialty gift boutique offering handcrafted jewelry alongside curated handbags, accessories, and unexpected finds, built as a pathway toward generational wealth. Wábi Arts , founded by photographer and arts advocate Kim Weston, is a developing gallery and teaching space in downtown New Haven featuring Connecticut-based and emerging artists and home to the FOCUS Fellowship, a teen photography mentorship program. About the Floor–Plan Retail Incubator Now in its sixth year, it is part of a suite of retail opportunities from Reset and Hartford-based Breakfast Lunch & Dinner, a community activation studio. Reset’s three-month incubator provides entrepreneurial technical support to early-stage retail businesses, helping participants understand customer needs, define pricing strategies, address key legal and financial topics, and prepare for new market opportunities. Entrepreneurs gain insights from industry experts, access a supportive community, and receive practical tools to enhance their business acumen. Through the Floor–Plan partnership, entrepreneurs can access additional market outlets and retail opportunities through Breakfast, Lunch & Dinner. About Reset Founded in 2007, Reset is a nonprofit organization headquartered in Hartford, CT, whose mission is advancing the social enterprise sector and providing inclusive entrepreneurial support across Connecticut. In February 2025, Reset acquired New Haven-based Collab, combining complementary strengths to create a more robust ecosystem for impact-driven entrepreneurs throughout the region. Reset specializes in social enterprise, meaning impact-driven businesses with double or triple bottom lines, and provides coworking space, accelerator programs, and mentoring services that inspire innovation and community collaboration. To date, Reset and Collab have assisted over 700 small businesses to start and grow with impact, and reached thousands more through low-touch supports. Visit resetco.org to learn more. # # #
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